Shipping policy

Delivery Policy:

Free Delivery Amount (20kg or below): S$150 (3-5 Days Delivery)/ S$200 (Next Working Day Delivery)
No Free Delivery for order with 20kg+. A shipping will be quoted but will not exceed S$30

Delivery district limited to Singapore only. If you would like international shipment, please visit our headquarter Hong Kong site: http://heartyceramic.com

Delivery method: Next Working Day** Delivery/ 3-5 Days Delivery/ (20+kg) Express*

*20+kg order can only be delivered by Express. 
**Please note that Next Working Day delivery meaning we need ONE working day preparation and the delivery will be arranged on Next Working Day. If you order on non-working day, please allow one more day for receiving your order. (i.e. if Day 1 you order is a non-working day, Day 2 working day we will prepare your order and Day 3 will be delivering your order)

Payment Method: Pay-Now/Credit Card/Paypal

Stock level on the website is updated real time. It reflects actual stock level. Please wait for restock for out of stock items. 

*We are not a tax-registered company in Singapore. We cannot issue any tax invoice. Thank you for your understanding. *

(Updated on 20.4.2026)